Maybe I missed something, but I don't see where this has gotten out of hand. AND I haven't missed the boat on anything CC. Personally in the poll I'd like to see a NFW option, meaning No F'ing Way. Remove this if you feel it necessary.
Based on what I've read and observed myself, places like Charbux roast darker for a number of reasons and I encourage anybody to dispute what I have to say. One reason is darker roasts allow for consistency. Consistently dark = consistently bad/bitter... (Some of our customers say that anytime they go to a Charbux they know what the drink will taste like and they prepare themselves for that). Also, inferior beans can be roasted darker because the lesser quality can be masked by carbonized notes. Lastly, darker roasts gives espresso that will pull through 20+ oz. milk based drinks without being lost.
My biggest issue with Charbux is the idiotic lingo they have developed and instilled in all their yuppies that try using the same lingo when they frequent other coffeeshops. If they used it just at Charbux then that's fine as I'm guessing it speeds up the ordering process there. BUT don't come to my van and ask for a Grande Skinny Caramel Macchiato and expect one. I simply say "I don't speak Charbux, can you order in specialty coffee terminology?!?" If I lose a customer over my request so be it... once they taste what we make it's highly unlikely they will go back to a Charbux unless they are simply desperate. Not being arrogant at all, just confident!