i know this beast....
i live in marin which is just north of san francisco - about 5-6 years ago i took a drive to see this this machine in action (don't remember how i had heard about it) and met the developers. spoke with one at length (great guy) and he took me through the full operation and explained how usage data was downloaded to the companies computer for billing.
the guys worked out of a small office in the industrial park section of rohnert park or santa rosa which is about 40 minutes north of sf - there was little else in the small office other than the lone demo machine. at the time they were still working out some wrinkles and orders for the machine weren't exactly piling up - as a matter of fact, i don't think they had sold one. i got the distinct feeling that the guys were running out time, capital or both...
what struck me most about the visit was the not the new technology or what this machine could or could not do - what struck me was the stark, unnerving reality of trying to get such an expensive product to market.
so are you one of the fellows that i met? or did you purchase the company from them? i noticed that your site doesn't include any testimonials ("under construction") - how many of these units do you have in the field and who are your clients?
fwiw, i found the machine interesting; especially the fact that you can hold quite a few different varietals in the bins which can be automatically mixed for roasting (if i remember correctly). however, imo, these machines are better suited to grocery store and quick-mart operations, not retail coffe shops that roast their own beans on the premises in view of their customers.
probats, dietrichs and other such classic machines are synonymous with small coffee roasteries, they're entrenched - further, their retro appearance and manual operation is what customers want to see; there is something very organic about these machines which compliments the rich history of coffee perfectly and this is not lost on patrons...