makjava
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Hey, Java Lover, I think I know which coffee shops you own & just want to say thumbs up - you ARE the best in Omaha !!
Hey, Java Lover, I think I know which coffee shops you own & just want to say thumbs up - you ARE the best in Omaha !!
Java Lover said:I know this is a dated discussion, but I just joined the forum today....
I believe the coffee shop "mania" that's going on right now wouldn't be there if it weren't for Starbucks, so I feel grateful to them for opening the eyes of the public.
I own three coffee shops (not Starbucks), and I just want to give all you "little" coffee shop owners like myself some hope. Our shops have won the "Best of Omaha" title for two years in a row now, even though there are several Starbucks in town. How do we do it?? Besides offering great espresso drinks and brewed coffee, we also offer the customers a smile!! That's right, something as simple as GREAT customer service will bring the customers back, as long as you're providing them with a product that's at least as good as the competition.