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Just found out that an employee (fired last week) was apparently stealing a great deal everyday. She was obviously not ringing up a number of cash sales and pocketing the cash. Other than being there all day every day - since we have only 1 person on at a time - what ideas do you all have to...

I know that prices vary a great deal from region to region, but does anyone have a guestimate as to the build out and equipment costs for a 1400 sq foot coffee shop? We have an opportunity to go from a small stand alone drive thru to a full sit down with a drive thru just across the street from...

Thanks to this forum, I recently ordered the carbonator from soda club usa- and think it will save a lot of time, money and waste.....tired of lugging around club soda - and throwing away flat bottles....I'll keep you posted once I receive it, but think it's a grea investment. Susan

I'm sure all you coffee shop owners have been hit hard by milk prices. Four months ago, I was getting milk delivered for about $1.65/gallon - and now I pay about $3.44/gallon. I have been open for 3 years and have never raised my prices, but feel like now it the time to do it. I'm looking at...

I live in a fairly small midwest town where we have 1 SuperWalmart. In the past 1+ years Walmart has been really trying hard to open a second location. The major discussion revolved around running out the local small business and employee wages and bebefits. It was incredible the amount of media...

I've seen ads in some natinal coffee mags about free java jacket with national ads on them...anyone using them and if so what's been the response? I have a couple of local biz owner interested in doing them with me....not sure how i feel about advertising on my cups.... Susan

Greetings! You all have such great ideas I thought I'd see what you thought of my situation and any great promo ideas. We just opened our 3rd shop inside our public library. We have an enclosed room on the main floor - all windows - great visibility...except for the moms who head straight...

I really believe I've suffered some hearig loss due to the excessive noise when steaming milk - anyone else with this issue or anyone with ideas to help.. I have 2 Rancillio machines - a 2 group and a 3 group....any help is appreciated.... Susan

Hi all - I have a customer - a daily regular (though soemtimes I wish she wasn't - lol) who hates the taste of coffee and wants a lo-carb blended drink. I have tried the lo carb BT mixes but they do have coffee in the mix. Is anyone aware of a smoothie mix that is lo-carb? I've called my major...

try the dixie perfect touch

I have been working for several months at buying an existing coffee shop (inside a hospital) and am seeking unbiased experience for advice on the value of the biz. I understand that your time is valuable and am willing to pay for your time. Please email me with a contact number if you are...

Hi all Well, I've been open almost 1 year now and for the most part it's been great. Haven't made any $$ yet really, but holding my own. The question I have for you seasoned owners is about the stamp cards. I currently have buy 8, get the 9th free and have been giving away on average 150 drinks...

Hey folks My first summer in the biz - June hurt - July is back on the upswing -Sundays are way down though. Open Sun. now from 7:45-1:30 - but some Sundays we do as little as $50 - others about $100. It's becoming more of a "service" to my regulars - but unless I work at least part of it...

Hi all - hoping you can help. I've been in business for just over 5 months now with a kiosk - though it's a permanent bldg with water/sewer etc. Anyway, I really cringe everytime I need to order my cups. I'm currently using a nice Dixie "foam" insulated cup from FSA, but at 10-16 cents per cup...

Need some help from someone in the know. I just opened my kiosk and want to try out the prepaid coffee cards - will charge $22.50 for ten 12 ouncers and $25.00 for ten 16 ouncers plus they get a free muffin when they purchase. My questions is how do I control these cards so that say someone on...

Well, after months of research and planning, they actually started construction Monday on my 9x14 kiosk!!! I am in the final phase of selecting my source for my wholesale beans and was just wondering if you all have any insiders advice on what, besides a great taste, to consider when choosing my...

Hi all - getting my register programmed for when I open in 3-4 weeks andlooking for any input you all might have. Do I need different departments say for hot drinks/cold drinks/coke items/food items etc? I'm thinking if I have things broken down into departments, it will be easier to run...

Hi all - just found you today - very excited. Will hopefully have a lease signed by the end of the week, but need to hear your opinions on this. Do you think lanes in oposite directions on both sides of the kiosk are a must? We cannot, due to traffic flow patterns, have cars on both sides of the...