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I want to get a tamper that is dent resistant for work. I want to give it to my manager as a gift. Any idea's on what to get/where to look?

What exactly goes into pulling a perfect shot of Espresso? What would I have to do to pull it? Does the crema have to be thick, and the right light brown color? Any advice will be helpful. I work for a coffee shop...and I want to perfect my shot making skills, and my steaming milk skills...

Hey all, i work at Bucks County Coffee Company in PA. Its a mini-franchise with about 30-40 stores located in PA and NJ. We get our whole beans from our central location in Langhorne, where they roast/flavor the beans. We get our beans from the very best regions in the world. Fresh coffee...

I work at a Bucks County coffee company here in pa. I am 16 years old and I love coffee. Bucks County coffee is mini franchise with only 31 stores in PA and New Jersey. We do our own roasting at the central location. I will say more a little later.