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Here's a way that works for me to empty the filter when there is no way to secure it in the filter handle and therefore you can't just turn it over and thump the puck out like the coffee shops do. I use a 2" ABS male coupler (I think it was called that), part no. 5804. It's roughly 1 & 3/4 in...

The lever on our la Pavoni EPC-8 sometimes (and more frequently as time goes on) fails to let water into the group, and the lever, when pressed down, just falls with no resistance and no water. Sometimes it has a little resistance and water in the last half of the press. What might be wrong...