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Greetings coffee-experts! I currently own a Krups XP4020 espresso machine and since day 1, although I've been able to get good shots occasionally, never once was the puck dry upon removal. There's always water that's filled to the brim of the portafilter when removed. I've read that it's caused...

Hi everyone, I purchased a Krups XP4020 espresso machine together with a Krups burr grinder. After more than 10 different attempts at making espresso using complimentary Krups Arabica beans, I met with no success. Here are the few things that I noticed while brewing the espresso: * When...