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I have a krups xp4030 espresso/latte machine. The steam function doesnt come out the steam nozzle, steam just comes out where the espresso actually would, I followed the directions exactly, whats wrong? I wait for everything to warm up, I have enough water, Is it because I have the filter...

Ok i've been getting picky with my coffee lately and i'm not liking how its coming out. Just regular iced coffee, with just a coffee brewer, no blender. What am i doing wrong? Its either too bitter, or too flat. I normally make like 8 cups, and will put 10 tbsp of coffee, pour some in a cup, add...