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We turn 11 next week. That's crazy. What are some of the most important things you have learned? What were the big surprises?

Hello all, it is that time of the year when we add to our retail section (we're a coffee lounge). Do you make up 'baskets' or any combos? Anything work especially well? In the past we have mainly done them to order, but I am trying to put a few together that people can just pick up. Also, do...

well, I know of course that it is worth millions! to my regulars maybe, but how do you value a business? I have a lot of decisions to make in the next few months, and having a clearer picture than the muddle in my head would be great. We rent our space, so the building has no value. But the...

my shop is actually doing okay. we've been open 7 years, so maybe this is a 7 year itch...but I am trying to find ways to make it a little more challenging internally to me. Life circumstances (elderly Dad) keep me here. I love my shop, my customers are devoted, but... damn, sounds like a...

My Bosco has been a workhorse for years, but now one thing after another seems to be going wrong. I don't know if it is the way with the machine (quick decline) or I just need to get different people working on it (though they are very nice people). thanks