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Hi, Yes the Pro is new. And I'm happy to say that I managed to figure it out. The same setting on the Pro and the... uhm... non-Pro is too fine. So when I set it on 4 on the 600, nothing comes out of the chute. It seems to be too fine for the grinder. When I set it on 15, I got something that...

Thanks for the reply. To me the Pro didn't mean anything other than the ability to control the grinding time for a single shot. What I'm struggling with is whether my item is defective, whether there are some settings I should be tweaking or something else. My two main problems are: - nothing...

Hi, I just received my Dose Control Pro. I'm pretty disappointed. A friend lent me her Dose Control (BCG400) and it was fantastic. I had an opportunity to get a Pro and I jumped on it. When I received it, I used the same coffee beans and the same grinding settings. However... The 400 takes...