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While removing the failed heating element in my Saeco (Estro 410) espresso machine for replacement, I noticed a white (creamy and caulk like) substance between the two thermostats and the boiler body. It is not corrosion and it was certainly applied during manufacture, as I am the orginal owner...

Hi, I removed the group head screen on my machine (to clean it) and did not notice which side of the screen was up/down. The screen has a smooth side and the other side is indented at each hole. Does it matter which side is pointed up/down when it is installed. If if does matter, which side...